here's the gist of the book
- Improving Health
 - pharmacies are essential part of life in that area (they employ technicians and counter assistants who are locals trained to deliver high quality of services; contribute to wider public health agenda; patient's first point of contact with a healthcare professional)
 - pharmaceutical public health (use of prescribed medicines; day-to-day activities; smoking cessation; drug misuse; travel advice; safe sexual health; family planning) health promotion and disease prevention
 - Optimising the use of medicines (have access to medicines when required; medication review)
 - Protecting the public (maximise that benefits and minimise the harm; Yellow Card scheme)
 - Reducing Accidental Deaths (poisoning in children; unintentional injury; falls in older people; returning of unneeded medication for disposal)
 - Using medicines safely (misadventures with medicines)
 - Antimicrobial Resistance (drug dosage and duration)
 - Delivering Seamless Care (ensure equity of access to current and future services)
 - Working with the Pharmaceutical Industry (has expertise on how and why medicines are used)
 - Improving Access
 - Pharmacist prescribing (independent and supplementary prescriber)
 - Prescribing partnerships (GP provides diagnosis and pharmacist selects most appropriate medicine for that patient - Lothian)
 - Ensuring Good Access to Pharmaceutical Services (Office of Fair Trading)
 - Being Valued as Part of the NHS Family
 - Improving Premises
 - Working with others (nurses, physiotherapists, chiropodists, social work staff, practitioners in complementary therapies, other local authority staff)
 - Helping People at Home (failure to use medicines properly leads to hospital admissions; pharmacists need to be able to get out and visit people who cannot access a pharmacy)
 - Out of Hour Access
 - Working with NHS24
 - Working with other Stakeholders
 - Electronic Transmission of Prescription Information (hospital pharmacy - community pharmacy)
 - Helping Patients Make Better Use of their Medicines
 - Empowering patients (ensure that medicine are treated with respect)
 - Helping Patients take their Medicines (patient's understanding and agreement with their treatment; involvement in drug therapy and most convenient way to take it)
 - Service Re-design
 - providing therapeutic drug monitoring service to tailor the dose of patients' medicines where the dosing is critical
 - become more patient-focused
 - pre-admission clinics and admission wards
 - ensure that patient fully understand about their medicines and how to use them
 - medicines information
 - evolution of tomorrow's medicines
 - Primary Care Trusts (supervised methadone consumption; needle exchange; oxygen services; the disposal of unwanted medicines; advice to nursing and residential homes; collection and delivery services and rota services)
 - In-Pharmacy Testing (screening for risk factors, diagnosing disease and monitoring disease or therapy)
 - Monitoring therapy
 - Pharmacist prescribing for common illness
 - meeting specific needs (cancer; coronary heart disease and cardiovascular disease; mental health; diabetes; epilepsy; model schemes for pharmaceutical care; drug misuse; sexual health)
 - A Lifetime of Pharmaceutical Care (parents and children; young people; older people; carers; homeless, ethnic minorities; refugees and asylum seekers)
 - Partnership with Staff
 - education and training (4 years of Master degree and 1 year practical training in community pharmacy or hospital pharmacy)
 - manpower and skill mix
 - clinical governance (ensure the delivery of high quality pharmaceutical services to patients)
 - Research and development (University of Strathclyde and Robert Gordon University)
 
book published in 2002
5 pounds per book
=)
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